SCOUT · D3 Secure
Terms of Use
Effective Date:
21 MAY 2026
Last Updated:
21 MAY 2026
1. Agreement to These Terms
These Terms of Use ("Terms") are a legal agreement between you and D3 Secure, a Tennesses limited liability company ("D3 Secure," "we," "us," "our") governing your access to and use of the SCOUT product, including:
- The SCOUT mobile application for iOS and Android (the "App")
- The SCOUT Map web application at scout-safe.com (the "Web App")
- The scout-safe.com marketing website and any related subdomains
- Any other website, application, or service we operate that links to these Terms
We refer to all of the above collectively as the "Service."
By creating an account, downloading the App, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
These Terms include an arbitration agreement and class-action waiver (§19) that govern most disputes between you and D3 Secure. Please read §19 carefully.
2. The SCOUT Service – What It Does and Doesn't Do
SCOUT is an informational travel-safety service. It helps you make informed decisions before and during travel by surfacing publicly-available threat data, generating personalized Threat Reports, and delivering proximity alerts based on your chosen Beacon mode.
SCOUT is not an emergency response service.
SCOUT does not summon police, medical, or other emergency responders on your behalf. It is not a personal-tracking or panic-button service. It does not guarantee that you will be safe, that any specific threat will be detected, or that information shown by SCOUT is comprehensive, current, or accurate in every respect.
If you are in immediate danger or require emergency assistance, contact local emergency services directly – for example 911 in the United States, 112 in much of Europe, 119 in Croatia, or your local equivalent. Travel involves inherent risks that no information service can eliminate.
SCOUT is intended to complement – not replace – your own judgment, local guidance, professional security advisors where applicable, and the official notifications of your government and the countries you visit.
You can use SCOUT to:
- View threat zones, news, and area-level risk indicators on an interactive map
- Request personalized Threat Reports for a specific geographic area
- Receive proximity alerts when your device enters a zone you've subscribed to alerts for (Beacon required; email verification required for alerts)
- Manage your subscription and account settings
3. Eligibility
By using the Service, you represent and warrant that:
- You are at least 18 (or 13 with parental consent per US COPPA) years old, or the legal age of majority where you live, whichever is older.
- You have the legal capacity and authority to enter into these Terms.
- You are not barred from using the Service under any applicable law, including U.S., U.K., E.U., or your local export, sanctions, or consumer-protection laws.
- You are not on any U.S. or other governmental denied-party or sanctions list.
The Service is not directed to children under the age threshold above. If we learn we have collected personal data from a child below that age, we will delete it per our Privacy Policy.
4. Your Account
To use most features of the Service, you must create an account. When you do:
- You must provide accurate, current, and complete information (a valid email address you control, in particular).
- You are responsible for keeping your password confidential and for all activity that occurs under your account.
- You must promptly notify us if you believe your account has been used without your authorization.
- You may not share your account with another person. One account per natural person.
- You may not create an account using automated means, false identity, or on behalf of someone other than yourself unless expressly authorized.
We may suspend or terminate your account if we have reasonable grounds to believe any of the above representations is or has become inaccurate (see §16).
5. Subscriptions, Pricing, and Billing
Most paid features of the Service – including Threat Report generation, Beacon, and proximity alerts – require an active subscription. SCOUT offers the following plans:
| Plan | Web price | App store price | Threat Reports included | Period |
|---|---|---|---|---|
| Monthly | $7.99 | $9.99 | 5 | 1 month, auto-renewing |
| Annual | $75.00 | $89.99 | 75 | 1 year, auto-renewing |
| One-Trip | $2.99 | $3.99 | 3 | 14 days, non-renewing |
| Add-on Threat Report | $2.00 | $2.49 | 1 (additional) | Used within current billing cycle of your active plan |
Local prices may vary by country, currency, and applicable taxes. Apple, Google, and Stripe each may apply their own currency conversion and tax rules. The price shown to you at the point of purchase, in your local currency, is the price you pay.
5.1 Auto-Renewal
Monthly and Annual plans renew automatically at the end of each billing period at the then-current price. The One-Trip plan does not auto-renew – access ends after the included 14-day period or once you've used all three included Threat Reports, whichever comes first.
5.2 Cancelling Auto-Renewal
- Web purchases: Cancel any time from your account settings or via the link in your purchase receipt. You retain access through the end of the period you've already paid for.
- Apple App Store purchases: Manage and cancel via your Apple ID's subscription settings (Settings → [Your Name] → Subscriptions). Cancellations are governed by Apple's policies.
- Google Play purchases: Manage and cancel via the Google Play app or play.google.com (Subscriptions). Cancellations are governed by Google's policies.
5.3 Threat Report Quotas & Add-On Credits
- Each subscription cycle includes the number of Threat Reports shown above. Unused Threat Reports do not roll over to the next cycle.
- You may purchase additional Threat Reports as Add-Ons. Add-On credits are consumed before your plan-included reports for a given cycle, so that an unused plan allocation isn't wasted. Unused Add-Ons do not roll over to the next cycle.
- If your subscription lapses or is cancelled, any unused plan-included Threat Reports and Add-On credits expire.
5.4 Refunds
For subscriptions purchased on our website, our refund policy is:
- Monthly plan: no refund mid-cycle
- Annual plan: prorated for first 30 days, no refund thereafter
- One-Trip plan: Non-refundable, even if you generate fewer than three Threat Reports during the 14-day period.
- Add-On Threat Reports: Non-refundable once purchased.
For subscriptions purchased through the Apple App Store or Google Play, refunds are governed solely by those stores' policies. We have no ability to process refunds for app-store purchases. Contact Apple Support (support.apple.com/billing) or Google Play Support (support.google.com/googleplay) directly.
5.5 Free Access Period (Descension)
When you first create an account, you receive three (3) days of free access to most non-Threat-Report features of the Service. Threat Report generation requires an active paid subscription throughout. After three days, if you have not subscribed, your account will be locked and you will be required to subscribe before continuing to use the Service. You may sign in at any time to subscribe and restore access.
The free-access period begins on the day you create your account. Verifying your email does not reset or extend the period.
5.6 Price Changes
We may change subscription prices from time to time. For auto-renewing plans, we will give you at least 30 days notice before a price change takes effect. If you do not agree to the new price, you may cancel before the change takes effect; otherwise, your continued use of the Service after the change constitutes acceptance.
6. Acceptable Use
You agree that you will not:
- Use the Service in any way that violates any applicable law or regulation.
- Use the Service to harass, threaten, defame, harm, or surveil another person.
- Misrepresent your identity, location, or affiliation.
- Share your account credentials with any other person, or allow another person to access the Service via your account.
- Resell, redistribute, sublicense, or commercially exploit any part of the Service, including Threat Reports, threat zone data, alerts, or aggregated information, except as expressly permitted by these Terms.
- Use any automated means (bots, scrapers, crawlers, screen-readers beyond accessibility purposes) to extract data from the Service or to create derivative datasets.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent applicable law permits despite this prohibition.
- Interfere with or disrupt the Service, our servers, or the networks connected to the Service.
- Upload viruses, malware, or any code designed to interrupt, destroy, or limit the functionality of any software or hardware.
- Submit false, misleading, or harmful content as part of any feature that accepts user input (e.g., personalization profile, itinerary).
- Use the Service to evade sanctions, embargoes, or other governmental restrictions, or in any country or to any person to whom the Service is prohibited from being provided under U.S. or other applicable law.
We may investigate and act on violations of this section, including by suspending or terminating your account, removing content, and cooperating with law enforcement where appropriate. See §16.
7. Your Content
Certain features of the Service allow you to provide information – your personalization profile, itineraries (when available), areas of interest you select for a Threat Report, and similar inputs (collectively, "Your Content").
You retain ownership of Your Content. You grant D3 Secure a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, store, and display Your Content solely to:
- Provide the Service to you (e.g., generating Threat Reports based on the area and personalization fields you provided).
- Operate, secure, maintain, and improve the Service.
- Comply with applicable law and respond to legal process.
- Produce aggregated and de-identified analytics that do not identify you.
This license terminates when you delete Your Content or your account, subject to a reasonable period for backup and legal-hold purposes and to the survival of any sublicenses already granted to third parties acting on our behalf.
You represent and warrant that:
- You have all rights necessary to provide Your Content and to grant the license above.
- Your Content does not infringe any third party's intellectual property, privacy, or other rights.
- Your Content complies with these Terms and applicable law.
8. SCOUT's Intellectual Property
The Service, including its software, design, threat taxonomy, generated Threat Reports, branding (including the "SCOUT" and "Aegis" names and logos), maps, copy, and all other content provided by D3 Secure, is owned by D3 Secure or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial travel-safety purposes.
This license does not include the right to:
- Resell, redistribute, or republish Threat Reports or other Service content, in whole or in part.
- Use the Service to create a competing product or to train a machine- learning model on our content.
- Remove any copyright, trademark, or other proprietary notice.
- Use our trademarks, branding, or look-and-feel without our prior written consent.
We reserve all rights not expressly granted to you in these Terms.
8.1 Feedback
If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate them into the Service without obligation or attribution to you.
9. Third-Party Services and Content
The Service relies on and integrates with third-party services, including:
- Authentication and infrastructure: Google (Firebase Authentication, Firebase Cloud Messaging, Google Cloud Platform).
- Payment processing: Stripe (via RevenueCat Web Billing), Apple App Store, Google Play, and RevenueCat (subscription management aggregation).
- News and threat data: NewsAPI, GDELT, and other public data sources listed in our documentation.
- Language-model classification: Anthropic (server-side classification of public news and threat data; not used to process Your Content).
Your use of these third-party services may be subject to their own terms and privacy policies. D3 Secure is not responsible for third-party services, their content, or their availability. If a third-party service becomes unavailable, we may need to modify or discontinue affected features.
Some content surfaced by the Service – including news articles, government advisories, and aggregated event data – originates from third parties. We do our best to surface reputable sources, but we do not verify or endorse third-party content and you should evaluate it independently before relying on it for safety-critical decisions.
10. App Store Terms
If you download the App from the Apple App Store, you acknowledge and agree that these Terms are between you and D3 Secure, not Apple. Apple is not responsible for the App or its content. To the extent these Terms conflict with the Apple Media Services Terms (formerly the App Store Licensed Application End User License Agreement), the Apple terms govern only with respect to your relationship with Apple. You acknowledge that Apple is a third-party beneficiary of these Terms and has the right to enforce them.
Similar acknowledgments apply if you download the App from Google Play with respect to Google and the Google Play Terms of Service.
11. Privacy
Our collection, use, and disclosure of personal data are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understand the Privacy Policy.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, D3 SECURE AND ITS LICENSORS, SUPPLIERS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, QUIET ENJOYMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, D3 SECURE MAKES NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THREAT REPORTS, ALERTS, NEWS, OR OTHER INFORMATION PROVIDED THROUGH THE SERVICE ARE ACCURATE, CURRENT, OR COMPLETE; (D) ANY ERRORS WILL BE CORRECTED; (E) THE SERVICE WILL DETECT, PREDICT, PREVENT, OR ALERT YOU TO ANY SPECIFIC THREAT, INCIDENT, OR HAZARD; OR (F) THE SERVICE WILL BE AVAILABLE IN ANY PARTICULAR JURISDICTION OR LOCATION.
THE SERVICE IS NOT INTENDED FOR USE AS A LIFE-SAFETY SYSTEM, AS A SUBSTITUTE FOR EMERGENCY SERVICES, OR AS THE SOLE BASIS FOR ANY DECISION INVOLVING RISK TO LIFE, HEALTH, OR PROPERTY. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR DECISIONS BASED ON INFORMATION FROM THE SERVICE.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, the excluded warranties apply only to the minimum extent required by law.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL D3 SECURE, ITS AFFILIATES, OR ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OTHER INTANGIBLE LOSSES, PHYSICAL HARM TO PERSONS OR LOSS OF LIFE ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL D3 SECURE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO D3 SECURE FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In that case, our liability is limited to the minimum extent permitted by law. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (such as for fraud or, in some jurisdictions, gross negligence).
14. Indemnification
To the fullest extent permitted by applicable law, you will defend, indemnify, and hold harmless D3 Secure and its affiliates, and their respective directors, officers, employees, agents, and licensors, from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use or misuse of the Service.
- Your violation of these Terms or any applicable law.
- Your violation of any third party's rights, including intellectual property or privacy rights.
- Your Content.
We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense. You will not settle any such matter without our prior written consent.
15. Service Changes and Availability
We may add, remove, or modify features of the Service at any time. Where a change materially reduces functionality for an active paid subscriber, we will give reasonable advance notice and, where required by law, offer a prorated refund or equivalent remedy.
We do not guarantee the Service will be available at all times. The Service may be temporarily unavailable due to scheduled maintenance, unscheduled outages, third-party service outages, or events outside our reasonable control.
16. Suspension and Termination
16.1 By You
You may stop using the Service at any time. To delete your account, go to Settings → Account → Delete Account, or contact us at the address in §22. Account deletion initiates the data-deletion process described in our Privacy Policy.
Cancelling auto-renewal of a paid plan does not, on its own, delete your account.
16.2 By D3 Secure
We may suspend or terminate your access to the Service, with or without notice, if we reasonably determine that:
- You have violated these Terms or the Acceptable Use policy in §6.
- Continued provision of the Service to you would expose D3 Secure or other users to legal, security, or operational risk.
- You have not paid a subscription fee that has become due.
- Required by applicable law or governmental order.
We may also discontinue the Service entirely. If we do so while you have an active paid subscription, we will provide reasonable advance notice and a prorated refund for the unused portion of your subscription, where required by law.
16.3 Effect of Termination
Upon termination of your account: (a) your right to use the Service ends; (b) any provisions of these Terms that by their nature should survive termination – including §§8, 12, 13, 14, 19, 20, and 22 – will survive.
17. Export, Sanctions, and Government Users
The Service may be subject to U.S. and other export control and sanctions laws. You agree not to use, export, or re-export the Service in violation of any such laws, including to any country or to any person prohibited from receiving it. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country to which the United States has embargoed goods, and that you are not on any U.S. or other governmental denied-party or sanctions list.
The Service is a "commercial item" as defined at 48 C.F.R. §2.101. U.S. government use is subject only to the rights set forth in these Terms.
18. Modifications to These Terms
We may revise these Terms from time to time. If we make material changes, we will notify you by email and post a prominent notice in the Service and on scout-safe.com at least 30 days before the change takes effect. The "Last Updated" date at the top of this document reflects the most recent revision.
Your continued use of the Service after a material change becomes effective constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, your sole remedy is to stop using the Service and, if you have an active paid subscription, to cancel and request a prorated refund for any unused portion if required by law.
19. Dispute Resolution; Arbitration; Class-Action Waiver
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have disputes resolved by a jury.
19.1 Informal Resolution First
Before filing any formal claim, you agree to first contact us at the address in §22 and attempt to resolve the dispute informally. We will do the same before bringing any claim against you. If we cannot resolve the dispute withiN 60 days, either party may proceed to binding arbitration as described below.
19.2 Binding Arbitration
You and D3 Secure agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") that is not resolved informally will be resolved by binding arbitration administered by JAMS under its then-current rules, except as modified by these Terms.
The arbitration will be conducted by a single neutral arbitrator. The seat and place of arbitration will be Nashville, Tennesses, unless you and we agree otherwise, or unless applicable consumer-protection law in your jurisdiction requires a different forum.
Judgment on any arbitration award may be entered in any court of competent jurisdiction.
19.3 Class-Action Waiver
You and D3 Secure agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate the claims of multiple parties and may not preside over any form of representative or class proceeding.
19.4 Exceptions
Either party may bring an individual action in small-claims court for claims within that court's jurisdiction. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent infringement of its intellectual property or violation of confidentiality obligations.
19.5 30-Day Right to Opt Out of Arbitration
You may opt out of the arbitration agreement and class-action waiver in §§19.2–19.3 by sending written notice by certified mail to 501 Union Street - Suite 545 - Nashville, Tennessee USA within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.
19.6 Governing Law for Arbitrability
The Federal Arbitration Act governs the interpretation and enforcement of this §19.
20. Governing Law and Venue
These Terms and any Dispute not subject to arbitration under §19 are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles. Subject to §19, any court action will be brought exclusively in the state or federal courts located in Nashville, Tennessee, and you consent to the personal jurisdiction of those courts.
Nothing in this section limits any mandatory consumer-protection rights you have under the law of your country of residence, where applicable.
21. Miscellaneous
21.1 Entire Agreement
These Terms, together with our Privacy Policy and any policies referenced in them, constitute the entire agreement between you and D3 Secure regarding the Service and supersede any prior agreements.
21.2 No Waiver
Our failure to enforce a right or provision of these Terms will not constitute a waiver of that right or provision.
21.3 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be limited to the minimum extent necessary so that these Terms otherwise remain in full force and effect.
21.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law, and otherwise as set forth in our Privacy Policy.
21.5 Force Majeure
Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, natural disaster, internet or utility failure, or third-party service outages.
21.6 Notices
We may give you notices required under these Terms by email, in-app notification, or posting on scout-safe.com. You consent to receive electronic communications from us and agree that they will satisfy any legal requirement that such communications be in writing.
21.7 No Agency
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and D3 Secure.
21.8 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
22. Contact Us
For questions about these Terms, to provide notice required under them, or to exercise any opt-out rights:
- Email: legal@scout-safe.com
- Postal: 501 Union Street - Suite 545 - Nashville, Tennessee USA
- For arbitration opt-out (§19.5): 501 Union Street - Suite 545 - Nashville, Tennessee USA